Terms & Conditions
As a website design company, Monster Sites understands the importance of ensuring that our customers' websites are always accessible to their visitors. To help ensure that our customers' websites stay online, we require annual payments for the subscription to the WIX services, You can make a payment here In the event of non-payment, we reserve the right to take appropriate action, including shutting down the website until payment is received.
If for any reason your payment fails to process on your renewal date, Monster Sites will send you a notification email to let you know that your subscription has not been renewed. We understand that there may be situations where payments may fail, and we are committed to helping our customers resolve these issues as quickly as possible. If you receive a notification email, please contact our customer support team immediately to resolve the issue and renew your subscription.
If we do not receive payment or hear back from you within a reasonable timeframe, we will be forced to shut down your website until payment is received. We understand that this may be inconvenient for you and your website visitors, and we will work with you to resolve any issues and get your website back online as soon as possible.
We take the security and reliability of our hosting services seriously, and we appreciate your cooperation in keeping your subscription up to date. If you have any questions or concerns about your subscription or payment status, please do not hesitate to contact our customer support team for assistance here
Cancellation of hosting:
You may cancel your hosting subscription at any time by notifying Monster Sites in writing giving a minimum of 30 days notice. Refunds will not be issued for any remaining subscription period.
Your websites Content
You are responsible for all content posted on your website, including text, images, and multimedia. You may not post any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
Compliance with laws:
You agree to comply with all applicable laws and regulations related to your website and its content.
Wix deploys and maintains technical and organizational security measures to protect the company’s and our customers’ data and assets. The Wix security team leads the facilitation and development of procedures, processes and controls that govern the security and integrity of Wix and our users.
Below is an overview of the principle measures Wix employs to keep our platform and our users secure. For further information about Wix’s information security policies for the secure and acceptable use of our platform, infrastructure and operational services, as well as Wix’s approach to security and compliance, see the Wix Security Whitepaper.
Monster Sites reserves the right to terminate your hosting subscription at any time for any reason, including non-payment of the subscription fee. If your subscription is terminated, your website will be taken offline.
Checking Service Outages
The Wix Services Status page lets you view the health and availability of all Wix Services in one place. If an outage occurs, you'll be able to see it on this page in (almost) real time. If your site's not loading, or you're having trouble with one of our services (Editor, apps etc.), it may be related to a system wide issue that we're experiencing. Check below to see the status of the service you're having trouble with, or click to go directly to the Status Page.
Limitation of liability:
Monster Sites is not liable for any damages or losses resulting from the use of the WIX hosting services, including but not limited to lost profits, lost data, or damages resulting from website downtime.
You agree to indemnify and hold Monster Sites harmless from any claims, damages, or expenses (including reasonable attorney fees) arising from your use of the hosting services or any violation of these terms and conditions.
Monster Sites may modify these terms and conditions at any time without prior notice. The updated terms and conditions will be posted on the Monster Sites website and will apply to all hosting subscriptions.
By signing up for hosting services with Monster Sites, you acknowledge that you have read, understand, and agree to these terms and conditions.
Wix requires its users to be over the age of thirteen (13) years, or sixteen (16) years if you are an individual within the European Union (EU), or of the legal age of majority in your jurisdiction.