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Ongoing Support Plans

Need support with your Monster Site? Then our team are on call to support 

Starter Plan

For companies who need us on hand as backup.

£185

Per Month*

* Pay month by month, Cancel anytime.

What's Included?

- 2 hours support per month. - Product Updates - Images & Text updates - Add a new webpage*

POPULAR PLAN

Growth Plan

For companies who are on the up, Includes SEO & updates.

£485

* Minimum 2 month subscription.

Per Month*

What's Included?

- 5 Hours support per month - Basic SEO updates - Page Changes & Updates - Monthly Reports Sent

Pay as you go

No subscriptions just pay by the hour and get the job done!

£99

* Sold in one hour blocks

What's Included?

- Graphic Design Support - Webpage Updates - Email & Social Marketing - Structual Changes

All prices inclusive of VAT. With our Digital Retainer Packages, you can choose a set amount of hours per month depending on your needs, for an initial period of 3 months. We will then re-assess your package to ensure you are getting exactly what you need and will then move onto a 3, 6, 9 or 12 month agreement. If you ever need more hours than the agreed number of hours per month, overtime is charged at our regular hourly rate of £99 per hour. Please note that retainer hours do not roll over each month. We will always let you know in advance if we are close to hitting our hours for the month.

Frequently Asked Questions
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • How much do you charge for your services?
    Pricing depends on your bespoke website project to find out more see our pricing
  • Can you provide examples of your previous work?
    Visit our portfolio
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do you ensure that the website is mobile-friendly?
    Having a mobile-friendly website is important for a number of reasons. First and foremost, a large portion of internet users access the web through their smartphones, and a website that is not optimized for mobile devices will be difficult for these users to navigate and may discourage them from staying on the site. A mobile-friendly website provides a better user experience for these users, which can lead to increased traffic and engagement. In addition, Google has stated that it gives higher search rankings to websites that are mobile-friendly, so a mobile-optimized site can also improve your search engine visibility. Finally, a mobile-friendly website can be an important factor in building trust with customers, as it shows that you value their experience and are committed to providing the best possible user experience.
  • Do you offer ongoing maintenance and support?
    Yes we do! Your website if used properly should evolve and grow with the needs of your customers. The Monster sites team are always on hand to help. Check out our range of Maintenance plans here.
  • Can you integrate social media and other external features?
    All of our websites can intergrate your social media Links and streams, give our team a call and we can discuss your requirements.
  • How do you handle SEO (Search Engine Optimization)?
    SEO, or Search Engine Optimization, is the process of optimizing your website to rank higher in search engine results pages, such as Google. This is important because higher rankings can lead to increased traffic and more visibility for your website. When your website ranks higher in search results, it is more likely to be seen by potential customers, which can lead to increased sales and revenue. SEO is also important because it helps to improve the user experience by making your website easier to find and navigate. By investing in SEO, you can improve the chances that your website will be found by the right people, at the right time, and ultimately drive more business to your site. Upgraded SEO packages are available, visit our SEO Packages Here.
  • Do you offer e-commerce capabilities?
    Yes all of our site can be upgraded to provide e-commerce stores, that can be managed via our app. We use payment providers such as Stipe, paypal and many more.
  • Do you offer hosting and domain name registration services?
    Yes we host, your website and domain and even offer email services.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Support Plan FAQ's

Customers comments

Check out some of our customer review and see first hand how they found our hosting packages. No filters just good honest feedbck that counts. To leave a review click here and tell our team how they are doing?

"Reliable hosting and a great price. I've bought all of my websites from monster sites and couldn't recommend them highly enough"

- Carrie Hale (Bristol Stag & Hen)

"Reliable hosting and a great price. I've bought all of my websites from monster sites and couldn't recommend them highly enough"

- Carrie Hale (Bristol Stag & Hen)

"Reliable hosting and a great price. I've bought all of my websites from monster sites and couldn't recommend them highly enough"

- Carrie Hale (Bristol Stag & Hen)

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