How can we help?

Our team are always o hand to help with any questions you may have about your New website. But please see the below support tools available 24 hours a day.


Help Center Topics

General Enquiries

How to send your files to Monster Sites

How do I pay my website hosting fee?

How to I sign up for a design retainer plan?

How to get a professional Email address?​

How to i get a Email marketing Plan?

Technical Support

Report a Domain Name problem

Submit a website Fault Ticket

Email & Account Issue & Payments

Website Transfer Form

How to Guides

Posting on FACEBOOK video

Posting on INSTAGRAM video

Social media size guides

About the app

Mobile WIX Website Manager app

Request an App Log-in

Website transfer request form